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Owned and operated by Resonance Grace, our team is ready to answer your questions about red light therapy panels, cold plunges, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Handling time is 1 to 3 business days, with transit taking approximately 5 to 8 business days after that.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If your red light therapy panel, cold plunge, or other product does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
Contact us with your order number and the product you would like instead, and we will walk you through the process.
What size red light therapy panel should I choose?
Panel size depends on your intended use. Smaller panels work well for targeted areas like the face or joints, while full-body panels are designed to cover larger surface areas during a single session. Feel free to contact us for personalized guidance.
Do your cold plunges require special plumbing or installation?
Most of our cold plunges are designed for easy setup by the customer with a standard water source. Each product listing includes specific requirements so you know exactly what you need before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to reply to every inquiry within one business day so you are never left waiting.
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30-Day Returns
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
